Our Customer's Words, Verbatim.
Read All About It.

To the Broadoak team. Thanks so much for our fabulous new kitchen, it’s better than we ever hoped it could be.

PS special thanks to Lesley for giving paper and pencils to Katie whenever we came in!

Stephen and Kelly , Fatfield

Just a little note of thanks for the great work which is resulted in our beautiful new kitchen. Thanks to Lesley for the great design, to Chris and Dave for the excellent fitting and to Fil for the professional finish on the walls and ceiling. You have a great team Chris.

Thanks from Lesley and Don

Lesley & Don, Rickleton

Thanks to Broadoak we now have a fabulous new kitchen. From our initial contact to the final installation we received expert, friendly advice and professional support throughout the process.

We will certainly recommend Broadoak to anyone needing a new kitchen!

Carol & Gerard, Usworth

Thank-you for all your patience and hard work, you’ve done a lovely job on the En-Suite. We are delighted with it. We will highly recommend you to our friends.

Christine & Dave, Ouston

From design to installation we have been delighted with the quality of service from Broadoak Kitchens. Chris provided great design options as well as useful advice on the features and the smaller
detail. Whilst the final decision was ours we valued this second opinion and advice.

When it came to installation Chris, Dave, Fil the plasterer and the electricians were very professional and worked to a high quality finish. Chris and Dave kept us right up to speed on the installation plans and timescales and we could see they took great pride in their work.

We now have the kitchen of our dreams thanks to Broadoak Kitchens and their staff.”

Ian & Michelle, The Generals Wood

A Big thank you for our excellent new Kitchen. We are very pleased with the result!

Anne & Tom, Washington Village

One word to describe your service – Spectacular.

From start to finish, the level of quality and professionalism has been outstanding. The bar was set very high, and we honestly expected it to drop. It didn’t – not once.

  • Your creative input to designing our Kitchen was unique
  • Your patience and support with CAD drawings and tweaks allowed us to make informed decisions
  • Your appliance choices based on our brief of ‘quiet’ was spot on
  • Lesley’s guidance and advice in navigating us through the myriad of finishes and options was invaluable
  • And your help in balancing cost v design brought a clarity of focus in visualizing our dream kitchen

Then the real work started. We can only call your installation team stellar. We have only experienced one other example of such consistent high standards in the past.

  • The kitchen was removed effortlessly
  • The Electricians were so thorough, technically aware, and extremely competent, from design, through first fix to final fix
  • The plastering, a messy job at the best of times, was done with precision
  • We used Dave the Plummer for additional works as his standard of craftsmanship is so hard to come by, he is a STAR…
  • The Fitters Chris and Dave were awesome – you’d have thought they wrote the book on customer service, and how talented! Chris’s planning and cabinet making skills are especially apparent in his eye for detail
  • The Granite benches far exceeded our expectations. Thanks for arranging the Fred Jones factory visit, seeing the entire slabs made the choice so much easier
  • And then their work ethic and attention to detail was simply untouchable – they worked late, worked hard, and we always felt that it was always about getting it right for us – fantastic guys

But all of this misses the point of personal. You and your team made this a thoroughly enjoyable experience, and kept us in focus from start to finish. The project ran like clockwork and it was managed seamlessly. Throughout Chris explained what was happening, the timeline, always listening, and simply making it happen. There simply is no ‘I’ in your Team. You have delivered a standard that I consider outstanding. To do so with such quality and consistency is amazing.

We can guarantee Broadoak kitchens will be mentioned in just about every conversation we have. Well done and thank you. The final result really is SPECTACULAR

A big thank you to each and every member of your extended team. You really have made a difference.

Gary and Karen

Gary & Karen, Fatfield

Just wanted to say a huge thank-you for all your hard work
& patience!

You’ve been totally amazing from start to finish, and made the whole process much easier.

We totally love our new kitchen!

Thank-You!

Amy, Andrew & Sam, Washington Village

Thank-you all for a fantastic kitchen, from concept design through to installation your eye for detail and professionalism not to mention friendliness is second to none.

We cannot commend your company enough. Highly recommended.

Thanks Again.

Ken & Linda, Ayton

A Big thank-you to the Broadoak team for my fabulous Kitchen & Bathroom.
Hassle free from start to finish. Excellent Job!

Thanks again.

Anne, Usworth

Just want to say a huge thank you to you and your team for the fantastic service, workmanship and everything else you all did to give me the kitchen of my dreams!  Every time I walk in the kitchen it just looks fantastic and makes me very happy, all my friends and family are very impressed too.  I would have no hesitation in recommending you to anyone who is considering a new kitchen.

Please pass on my best wishes to everyone and I hope you and your families all have a Happy Christmas and a prosperous New Year.

 

Susan, Rickleton
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